Is it safe to use my credit card?
Does PROTECH Products charge sales tax?
Can people outside of the U.S. shop at PROTECH Products?
What are the shipping options?
Does PROTECH Products have a money-back guarantee?
How do I return something to PROTECH Products?
Can I get a PROTECH Products catalog?
Is it safe to use my credit card?
Absolutely! In fact, it's safer to use your credit card over the
Internet than in a restaurant or department store. If you would like
more information about our credit card security policy, please read more
about safe & secure shopping at PROTECH Products.
Does PROTECH Products charge sales tax?
State laws require a California-based business (such as PROTECH
Products) to collect sales tax on orders shipped to California
addresses. In our case, the amount of sales tax collected is based on
the tax rate for the City of Burbank, California. We are currently not
required to collect sales tax on orders shipped to residents of any
other states.
Can people outside of the U.S. shop at PROTECH
Products?
PROTECH Products will ship almost anywhere in the world. Please read
more about International Shipping.
What are the shipping options?
We ship via U.P.S. ground service. Alaska, Hawaii, Canada, Puerto Rico,
and foreign orders please read about international shipping.. For more
information on shipping and on how we calculate shipping charges, read
all the details on shipping information.
Does PROTECH Products have a 30 Day money-back
guarantee?
Absolutely! We offer 100% satisfaction guaranteed on all your purchases.
For more detailed information, read our return policy.
How do I return something to PROTECH Products?
If upon receipt of an item your are not satisfied, simply return
it, (shipping prepaid) in unused condition for an exchange or refund
(shipping charges are not refundable) within 30 days of shipping date.
C.O.D.s are not accepted on return items.
Can I get a PROTECH Products catalog?
We are currently listing all our products online.
